. What are the strengths and weaknesses of the six-step business case framework by Ward et al. (2008)?

Step 1: Define Business Drivers and Investment Objectives

Step 2: Identify Benefits, Measures, and Owners

Step 3 & 4: Structure the Benefits/ Identify Organizational Changes enabling Benefits

Step 5: Determine the Explicit Value of each Benefit

Step 6: Identified Costs (TCO) and Risks