What are the two notable drivers of change in the international logistics services market ? Overall, for a logistics operation to be successful, on a global scale, two main criteria must be satisfied. Identify the two criteria. What is the key to the operation of multi modalism ? Frequency of service is a key factor in the global logistics operation. Explain why. List the 5 key factors in a Transport Mode(s) Trade-Off. Define benchmarking and discuss what it embraces. Identify the benefits of the logistics operators task. Discuss a key factor in the twenty-first century global logistics environment. Discuss why days-in-inventory is an important part of the cash conversion cycle. What has logistics become in the twenty-first century ? Name two points that support the need to have in place a structure/environment to monitor and respond to inadequacies