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What can you do to win back the customer s confidence in an adjustment message? Check all that apply. Include resale and sales promotion information.
What can you do to win back the customers confidence in an adjustment message? Check all that apply.
Include resale and sales promotion information.
If appropriate, apologize early and briefly.
Describe efforts to avoid difficulties addressed in the customers claim.
Apologize profusely.
Avoid accepting blame at all costs.
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