Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

What can you do to win back the customer s confidence in an adjustment message? Check all that apply. Include resale and sales promotion information.

What can you do to win back the customers confidence in an adjustment message? Check all that apply.
Include resale and sales promotion information.
If appropriate, apologize early and briefly.
Describe efforts to avoid difficulties addressed in the customers claim.
Apologize profusely.
Avoid accepting blame at all costs.

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Essentials Of Management

Authors: Andrew J DuBrin

10th Edition

0996757872, 9780996757874

More Books

Students also viewed these General Management questions