1. What characterises a true team?
2. List and define the elements of a performance plan. How can you use it to build a team's performance?
3. What is the difference between task and process? Is one more important than the other?
4. What are the three areas of team needs? What happens when a leader pays insufficient attention to even one area?
5. What is the difference between team building and team maintenance? What are some ways you can maintain and support a team?
6. What are the benefits and drawbacks of a diverse team? What actions can a leader-manager take to overcome the drawbacks?
7. Explain the developmental stages of a team and the way team leadership needs to change as the team develops.
8. List your top three priorities as a leader-manager when your team is going through a crisis.
9. Discuss the types of teams you might find yourself leading and managing. Which type are you most drawn to and why? Would this type of team suit your current skill set?
10. List and discuss the skills needed to build and lead a productive work team. In what ways do these skills differ depending on the type of team you're leading?
11. Give an example of when you have worked collaboratively with others in a team situation and state at least six specific skills you used.
12. Who should monitor a team's performance - the leader-manager, the team members or both? What factors would you base your decision on? Which style of monitoring suits which types of teams?
13. Explain why it is important to balance the attention you pay to task and process matters in a team.
14. Describe how the three areas of team needs work together to build a productive team.
15. Describe the last time a team member departed and another joined. Did it affect the way the team worked? In what way(s)?
16. List and describe the types of teams and team members you are increasingly likely to lead and the special considerations you need to be aware of when leading each of them.
17. Explain why you need to take particular care to develop a high-performance team culture and norms and to build trust in today's mixed and merged teams, and list some of the ways you can do this.
18. Explain why you need to take particular care to develop a high-performance team culture and norms and to build trust in temporary project teams and virtual teams, and discuss some of the ways you can do this.
19. Explain why communicating becomes even more important when leading project and virtual teams.
20. In what ways can technology help you run today's teams efficiently and effectively?