What collective mindfulness practice characteristic iWhat characteristic of a high-reliability organization is being demonstrated when managers share the department's quality-related information with staff? Question 9 options: 1) Sensitivity to operations 2) Collective mindfulness 3) Learning environment 4) Recovery from errorss being demonstrated when people are encouraged to speak up about mistakes? Question 8 options: 1) Preoccupation with failure 2) Sensitivity to operations 3) Deference to expertise 4) Commitment to resilience