What did John P$.$ Kotter suggest is the first step an organization should take when instituting change?

Responses

Create a sense of urgency when introducing the change effort.

Create a sense of urgency when introducing the change effort.

Eliminate obstacles to change.

Eliminate obstacles to change.

Create a vision for change and make change a part of the vision.

Create a vision for change and make change a part of the vision.

Communicate a plan for change.