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What insight did you gain about how you might improve the effectiveness of your work relationships by using the assertive communication techniques as described in

  • What insight did you gain about how you might improve the effectiveness of your work relationships by using the assertive communication techniques as described in People Skills?
  • What benefits can accrue to you as a leader when you know your own Platinum Rule style, are aware of the styles of the people with whom you communicate, and you become adept at flexing your style toward the preferred style of others?
  • Describe the communication dynamics within your student project team based on each member's preferred Platinum Rule style. Which dynamics allow you to communicate effectively as a team? Which present communication challenges that you must intentionally work on to overcome?

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