What is a skill that you will gain from completing the Retail Marketing and Management certificate?

Group of answer choices

How to create powerful and successful sales presentations.

Successful utilization of business intelligence in order to boost sales and profits when providing products and services to end-users.

Skill development in business to business tactics.

How to use different technology software available to assist in customer relationship management.

Retail marketing is a diverse field that encompasses the provisions of ____________ to consumers by a variety of product delivery methods.

Group of answer choices

Market research

Goods and services

Logistics management

Marketing Analysis

How do retailers sell, advertise, and service their products?

Group of answer choices

Face-to-face

Online and over-the-phone

Through networks of independent representatives

All of the above

In which of the following courses will students become experts in establishing a relationship with their customers and learning to successfully maintain this connection?

Group of answer choices

Decision Making and Negotiations

Personal Selling

Customer Relationship Management

Sales Management

What are some of the skills you will learn in the Consumer Behavior elective course?

Group of answer choices

Reasoning behind consumer decisions and how it relates to the product

Developing and positioning of products

Pricing, advertising, and segmentation

All of the above