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What is an effective way to write procedures and directions? Compose the message entirely in passive voice. Do not complicate the message with additional tips.

What is an effective way to write procedures and directions?

Compose the message entirely in passive voice.

Do not complicate the message with additional tips.

Put the different steps in a numbered list.

Write the steps using the I

-

voice.

Summarize all the directions in the subject line of the message.

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