What is another term for "case law"? legal principles common law statutory law trade union law Question 32 (1 point) An organization has decided to move to a new system in dealing with employee complaints. It has hired a retired judge whose job it is to listen to employee complaints and then try to seek solutions through negotiation and mediation. What is the most likely title of this person's job? complaint officer hearing judge arbitrator ombudsperson How can the bargaining power of an employer be exercised during collective bargaining? through lockout of employees through organizing a strike vote through raising wages through legal injunction Question 34 (1 point) What is the arbitrator's responsibility in a dispute? to interpret the intent of the labour agreement to get the parties to work together to solve their differences to mandate how the grievance will be resolved to decide the case without passing judgment