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What is customer equity? Question content area bottom Part 1 A . Actions by which satisfied customers initiate favorable interactions with others about a brand
What is customer equity?
Question content area bottom
Part
A
Actions by which satisfied customers initiate favorable interactions with others about a brand
B
When a customer takes an active role in shaping product and brand content
C
The value of the entire stream of purchases a customer makes over a lifetime of patronage
D
The share of a customer's purchases in the company's product categories
E
The total combined lifetime values of all the company's current and potential customers
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