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What is Customer Relationship Manegement and what it do for a buisness? -What Modules are commonly part of this system? -Give the example of costs

What is Customer Relationship Manegement and what it do for a buisness?

-What "Modules" are commonly part of this system?

-Give the example of costs to imlement such a system.

(the system is Customer Relationship Manegement)

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