Question
What is measured is probably more critical to the control process than how it's measured. Why? Because selecting the wrong criteria can create serious problems.
What is measured is probably more critical to the control process than how it's measured. Why? Because selecting the wrong criteria can create serious problems. What is measured often determines what employees will do so what control criteria might managers use?
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Management A Practical Introduction
Authors: Angelo Kinicki, Brian Williams
1st Edition
0078094054, 978-0078094057
