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What is supply chain management ( SCM ) ? a . a means of managing all aspects of a customer's relationship with an organization to

What is supply chain management (SCM)?
a. a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability
b. connects the plans, methods, and tools aimed at integrating separate enterprise system
c. the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
d. takes information entered into a given system and sends it automatically to all downstream systems and processes
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