what is the conclusion of the blue shop sub

The Sub Shop Blues Serge Staglione runs a profitable chain of 5 service restaurants that sell sub sandwiches along with nonaleoholic beverages, and related snacks such as chips and pretzels. Customers either take our the sandwiches or eat them on the restaurant premises. "Serge's Subs also caters sub sandwiches to local businesses for lunch parties, and for sports gathering in homes. Asked to identify his biggest management challenge, Serge replied," Keeping good employees. Most of our workers are part-timers. Some are students, some older people. Most of thein want part-time employment. Making a sub sandwich may look easy, but there is skill involved. For example, you have to remember what a customer asked for. A beginner might ask the same question a few times about what the customer wants on their sub." It takes a few weeks for a sub maker to get sharp, and to move quickly enough to take care of a surge in orders, like a Friday lunch. The problem is that too many of the good sub makers leave after a couple of months. So, my store managers have to keep finding and training new worken: Asked whar he and his managers have attempted so far to increase retention. Serge replied, "We have rried to increuse pay 15 cents per hour. We have also been more generous about employees being allowed to make their own subs to eat on premises or take home. So far these two initiatives have not had much of an effect on reducing our tumover" Asked what reason worken give him for leaving, Serge answered: "Sometimes a worker will say that he or she reeds more moncy. Sometimes the answer is that school has become to demanding to work. Sometimes a senior person will say that he or she finds the work too physically demanding especially standing up all the time. The biggest complaint I get is that the work is boring. Instead of thinking of preparing a sub as a work of art, a lot of workers say the work is just boring, Once you have prepared 100 subs, it is all the same." So tar, I have not figured out how to make the job or our bisic employce more interesting