Question
What is the difference between hearing and active listening. How can a person show they are actively listening? Obviously communication is essential in customer service.
What is the difference between hearing and active listening. How can a person show they are actively listening? Obviously communication is essential in customer service. Please describe three types of communication and how each is used while engaging with customers.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
The difference between hearing and active listening lies in the level of engagement and comprehension involved in the communication process 1 Hearing Hearing refers to the physical act of perceiving s...
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Step: 2
Step: 3
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Fundamentals Of Biostatistics
Authors: Bernard Rosner
8th Edition
130526892X, 978-1305465510, 1305465512, 978-1305268920
