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What is the financial consequence of providing a defective product or service? For this module, find a case in which a company was found liable
What is the financial consequence of providing a defective product or service? For this module, find a case in which a company was found liable for providing a defective product or service and discuss the financial implications. In your discussion, address the following: Was the case settled or tried in court? What was the final settlement amount or judgment? What other financial consequences can you identify? What are the lessons learned from the event? (i.e., will the company need to change its operations? if so, how?)
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