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What is the main difference between total quality management ( TQM ) and continuous improvement ( CI ) ? ( a ) TQM focuses on

What is the main difference between total quality management (TQM) and continuous improvement (CI)?

(a) TQM focuses on specific tools and techniques, while CI is a broader philosophy.

(b) CI emphasizes small, incremental improvements, while TQM aims for major breakthroughs.

(c) TQM is only applicable to manufacturing, while CI can be used in any organization.

(d) There is no significant difference between the two concepts.

 

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