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What is the next step Lucy should take? O Interview employees to see from their perspective what their job duties are. O Ask employees to
What is the next step Lucy should take? O Interview employees to see from their perspective what their job duties are. O Ask employees to keep a work diary for a period of time (1-2 weeks), in order for them to docu their duties on a daily basis
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BPM - Driving Innovation In A Digital World
Authors: Jan Vom Brocke, Theresa Schmiedel
1st Edition
3319144308, 9783319144306
