what is the organizational problem created here in this case study and give us Solutions suggested to current problems with intext citation and Apa 7 reference.

There is the case study

The authority of a manager enables them to make decisions, issue orders, and allocate resources to achieve the goals and plans of an organization in a formal and legitimate manner (Riemer,2024). Heather and Susan's relatives participated in the business, with the help of their parents, siblings, and other family members in their free time (PureRoots (Pty) Limited, n.d.). When an authority is tasked with the responsibility of increasing revenue income but is not given the authority to spend more on marketing and advertisement, it can lead to employee dissatisfaction and frustration if the authority is not aligned with the responsibility (Riemer,2024). Therefore, managing people in a family-run business can be challenging due to the delicate balance between personal relationships and professional responsibilities.