What is the primary purpose of a Business Intelligence $($BI$)$ tool?

a$.$

To design and develop websites and mobile applications for businesses

b$.$

To automate routine business processes and tasks, increasing efficiency

c$.$

To provide customer support and handle inquiries for a business

d$.$

To manage financial transactions and accounting operations within a business

e$.$

To collect, analyze, and present data to support data$-$driven decision$-$making