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What is the primary reason there is greater inconsistency in services than in tangible goods? Multiple choice question. The people who provide services vary in
What is the primary reason there is greater inconsistency in services than in tangible goods? Multiple choice question. The people who provide services vary in capability or daily performance. The increasing use of technology in delivering services breeds inconsistency. The cost differences among providers generates inconsistent service. Service providers do not get consistent feedback from customers
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