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What is the process the customer follows to use your product / service ? In Assignment # 4 , you developed a process that listed

What is the process the customer follows to use your product/service? In Assignment #4, you developed a process that listed 8-15 customer steps in using your service/product. The example below was used to illustrate a typical process for a restaurant. Customer Process for a restaurant
a) Customer decides what type of food to eat
b) Customer looks for a restaurant that serves that type of food
c) Customer calls to reserve a spot or to ask about the menu
d) Customer comes in to pick up the food, or to sit down and eat the food
e) Customer pays for the food and leaves

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