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What is the purpose of a customer survey in the CRM process? To identify areas of improvement and strengths in service To track the stock
What is the purpose of a customer survey in the CRM process? To identify areas of improvement and strengths in service To track the stock performance of the company To randomly select clients for promotional offers To gather feedback on the company's financial performance
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Database Concepts
Authors: David Auer, David M Kroenke
5th Edition
0132998564, 9780132998567
