1. What leadership traits and style does Tony Hsieh demonstrate at Zappos? What aspects of his leadership can you criticize, if any? Is his leadership approach transferable to other leaders and other organizations, or is it person and situation specific?

1. Tony Hsieh is a big thinker, and Zappos is clearly his baby. But he's also into philanthropy and community development activities that are taking up more of his time. Per- haps he'll come up with other new business ideas as well. As a leadership coach, what steps would you recommend that he take now to ensure that his leadership style and vision live on at Zappos long after his departure? What can a strong and secure leader like Hsieh do to ensure a positive leadership legacy?

1. Check the latest on Zappos and Tony Hsieh. How and what are each doing at the present time? Do some research to compare and contrast the leadership style and characteristics of Tony Hsieh with those of his boss at Amazon, Jeff Bezos. How are the leadership styles of the two CEOs alike? In what ways do they differ? For whom would you rather work? Is one style better than the other in its situational context?