What makes a good first impression? What makes a bad first impression? What do you notice first about others, such as dress, speech, demeanor? How important are punctuality and time limits? Are there consequences to being late or missing deadlines in your line of work? Do interruptions signal interest or rudeness? When working in a team, should dissenting views be aired in public or discussed off-line? Is it better to be reliable or flexible? What is the attitude toward failure? What emotions (positive and negative) are acceptable and unacceptable to display in a business context? How should one react if he or she is annoyed with a teammate (with silence, body language, humor, through a third party)?