1. What practices or procedures have they implemented to reduce the spread of COVID-19? Give at least two and provide detail on the practices / procedures. Are these permanent changes to their cleaning procedures or temporary?
2. State your opinion: if you were the housekeeping manager, how would you feel if the hotel you worked at decided to permanently limit stayover services to every other day instead of daily. Name one positive outcome to this decision and one negative outcome to this decision.