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What promoted 3M to focus onSixSigma & LEAN? How long before they got results? What did they find easy andwhat was difficult? What were the

What promoted 3M to focus onSixSigma & LEAN?

How long before they got results?

What did they find easy andwhat was difficult?

What were the bottom-line benefits?

What were the secondary benefits?

If you were 3Mmanagement,what would you have done differentlyif youstarted over again?

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