What steps are involved when monitoring performance? Give three (3) good key performance indicators in relation to your role in the organisation. 

9. What are the different ways an organisation can review and analyse the performance of its programs, systems and processes?

Explain one (1) of the processes

10. What is a performance report?

What may be included to measure the success or failure of a particular task?

Explain one (1) of them

11. How will you manage emerging challenges and opportunities effectively?