What strategic management solutions could be suggested for Zoom Video Communications Inc. based on the following problem statement? And why?

"Zoom has been challenged by several issues such as privacy shortcomings and data leakage and tracking, as well as Zoom bombings, meaning hackers taking advantage of the lack of security provided by Zoom to join meetings without permission and causing disorder. While a successful company, it is important to assess its shortcomings, so one might be able to create plans for the solutions to certain issues.

This paper will analyze the company as a whole in order to present the internal and external strategic issues Zoom faces, with a focus on the ones caused by security and privacy problems. The paper will use the PESTEL analysis to show the external factors that could influence the company. It will then use the SWOT analysis to explore the internal factors that might influence the success of Zoom. In the analysis, the following problems will be highlighted:

1. Security and privacy issues,
2. Loss of customers,
3. Competition with other companies' safer software,
4. Understanding of the regulatory framework for technology,
5. Keeping up with external technological innovations."