What strategy should Dr. Rao adopt to reduce the number of complaints at the hospital? How should

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What strategy should Dr. Rao adopt to reduce the number of complaints at the hospital? How should generic complaints such as "housekeeping service needed to be improved" be handled?

Case study- Apollo hospitals: Differentiation through Hospitality

Posted Date: May 13, 2024 06:18 AM

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What strategy should Dr. Rao adopt to reduce the number of complaints at the hospital? How should

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