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What type of industry is Amazon? What is the industry s structure? Based on the facts presented in this case, what do you think is

What type of industry is Amazon? What is the industrys structure?
Based on the facts presented in this case, what do you think is Amazons competitive strategy? Justify your answer.
Evaluate Porters Five Forces as it relates to Amazon.com. Which of the forces are strong, which are moderate, which are weak, and why?
Jeff Bezos, CEO of Amazon, has stated that the best customer support is none. What does that mean?

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