What will the workplace of the future look like, and what skills does the labor force need to adapt to rapid change and uncertainty? $(2\mathrm{.}0\mathrm{.}1)$

What does it mean that the office of the future is mobile and always on$?($L$\mathrm{.}0\mathrm{.}1)$

List six trends in the information age workplace that can pose a challenge for business communicators. $($L$.$O$.1)$

List bad habits and distractions that can act as barriers to effective listening. $($LO$.2)$

List eight techniques for improving your listening skills. Be prepared to discuss each. $($L$.$O$.2)$

Explain nonverbal communication and its components. What do we believe more when they seem to clash$-$words or nonverbal cues? $($L$.$O$.3)$

What did communication theorist Paul Watzlawick mean when he said that we cannot not communicate? Are the nonverbal signals we are sending easy to read? $($L$.$O$\mathrm{.}3)$

What is culture, and what are five key dimensions that can be used to describe it$?($L$.$O$.4)$

List at least five techniques to successfully communicate with intercultural audiences orally and at least five tips for written messages. Be prepared to explain each. $($L$\mathrm{.}0,5)$

List five recommendations for communicating successfully in a diverse and inclusive workplace. Be prepared to discuss each. $($L$\mathrm{.}0\mathrm{.}5)$