Question
Wheels, Inc. is a manufacturer of bicycles sold through retail bicycle shops in the southeastern United States. The company has two salespeople who do more
Wheels, Inc. is a manufacturer of bicycles sold through retail bicycle shops in the southeastern United States. The company has two salespeople who do more than just sell the products-they manage relationships with the bicycle shops to enable them to better meet consumers' needs. The company's sales reps visit the shops several times per year, often for hours at a time. The owner of Wheels is considering expanding to the rest of the country and would like to have distribution through 3 comma 5003,500 bicycle shops. To do so, however, the company would have to hire more salespeople. Each salesperson earns $50 comma 00050,000 plus 44 percent commission on all sales. Another alternative is to use the services of sales agents instead of its own salesforce. Sales agents would be paid 99 percent of sales. Each sales call lasts approximately 1.71.7 hours, and each sales rep has approximately 595595 hours per year to devote to customers. Wheels needs 2020 salespeople if it has 3 comma 5003,500 bicycle shop accounts that need to be called on twotwo times per year. At what level of sales would it be more cost efficient for Wheels to use sales agents compared to its own sales force?
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