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When a buyer has two or more conflicting buying - criteria in her buying decision making, for example, wanting the lowest price, and also wanting
When a buyer has two or more conflicting buyingcriteria in her buying decision making, for example, wanting the lowest price, and also wanting the best quality, the saleperson's strategy should be to:
influence the buyer to use evaluation criteria in which the salesperson has a competitive advantage.
use either one of the criteria to make her product choice.
recommend a competitors product.
understand the buyer's dominant buying motives and go with the corresponding criteria.
select a totally different criteria to simplify the choice
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