When a coach listens to athletes and shows them that he cares, the coach's actions contribute most to which step in preventive discipline?

a$.$ Create the right team culture.

b$.$ Develop team rules.

c$.$ Create team routines.

d$.$ Conduct exciting practices.

e$.$ Catch them doing good.

Team routines should be

a$.$ as specific as possible

b$.$ determined by the coach and the team

c$.$ determined solely by the coach

d$.$ consistent and unchanging

e$.$ a and c