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When a manager focuses on an employee's conduct in performance reviews, such as responding to customer complaints in a friendly manner, or being able to
When a manager focuses on an employee's conduct in performance reviews, such as "responding to customer complaints in a friendly manner", or "being able to handle an exchange transaction without help", they are using which type of appraisal? Group of answer choices 360-degree appraisal behaviorally-anchored rating scale appraisal trait appraisal results appraisal
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Foundations of Financial Management
Authors: Stanley Block, Geoffrey Hirt, Bartley Danielsen, Doug Short, Michael Perretta
10th Canadian edition
978-1259024979
