When a new product is released, the system triggers a notification to sales representatives to call select customers who, based on past purchases, would benefit from this new product. The sales representatives then opens the system that shows information about the customer and their organization, historical sales, complaint history, and other key data. Which one of the following types of systems is being described? Question 21 options: Business intelligence system Database management system (DBMS) Customer relationship management (CRM) system Transaction processing system (TPS)