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When an internal process needs to be improved, employee focus groups cannot help determine which departments are to blame for problems to brainstorm possible solutions
When an internal process needs to be improved, employee focus groups cannot help determine which departments are to blame for problems to brainstorm possible solutions to problems O determine why the internal process is not working as well as it should pinpoint any underlying issues that need to be addresses
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Exploring Management
Authors: John R. Schermerhorn
3rd edition
1118217252, 9780470878217, 978-1118217252
