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When considering human resources and job design, which of the following is typically true for service - based businesses? Question 1 6 options: Workforce skills

When considering human resources and job design, which of the following is typically true for service-based businesses?
Question 16 options:
Workforce skills are focused primarily on technical expertise.
Labor standards are often consistent across all tasks.
The quality of work life has little impact on performance.
Direct interaction with customers is usually essential.
Output-based wage systems are more common than in goods-producing firms.

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