When customers can not access AIS applications, it is a big proble. Imagine customers being unable to buy merchandise from Amazon during the holidays. Imagine students being unable to register and pay for classes during registration time. These are examples of why firms require that their AIS applications retain high availability for use (greater than 99.9%), meaning that these systems will hardly ever suffer an outage. Is this a fair demand for AIS applications and why as well as is it OK for a firm and it customers to accept a much lower availability, such as 80%? To support your response, perform a search on the Internet or via UMUCs online library to find an article that supports your recommendation (excluding the readings from this class). Be sure to include (a) the title of the article; (b) a link to it; and (c) a two-sentence summary of the article.