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When designing a questionnaire, the first important step is to ... . a.specify the information needed from the data-collection process b.determine the content of each

When designing a questionnaire, the first important step is to ... .

a.specify the information needed from the data-collection process

b.determine the content of each individual question

c.determine the type of questionnaire and method of administration

d.decide on the physical characteristics and layout of the questionnaire

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