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When developing and delivering a service like the one offered by the luxury hotel. its important to understand the nature of all the components of
When developing and delivering a service like the one offered by the luxury hotel. its important to understand the nature of all the components of the service that are delievered.
describe in detail 3 components service offering (service concept) of the luxury hotel.
Course : Service Marketing
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Managing Controlling and Improving Quality
Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
1st edition
