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When it comes to engaging in small talk with customers, it is best to _ _ _ _ _ _ _ Blank. Multiple Choice always

When it comes to engaging in

small talk

with customers, it is best to

_______

Blank.

Multiple Choice

always avoid it and stick to business

always engage the customer in small talk to put them at ease

avoid topics like the weather or traffic

keep it to a minimum and watch the customer

s reaction.

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