When Loretta is suspended for swearing at an abusive$$ customer, the other customer service representatives are more careful to watch how they behave toward customers. This is an example of$\_\_\_\_\_\_\_.$

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Part $1$

A$.$

authoritarianism

B$.$

management by objectives$($MBO$)$

C$.$

positive reinforcement

D$.$

social learning

E$.$

organizational citizenship