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When preparing an offer for Mr and Mrs Kongoola, recent immigrants with limited English skills who are purchasing their first New Zealand business, the salesperson

When preparing an offer for Mr and Mrs Kongoola, recent immigrants with

limited English skills who are purchasing their first New Zealand business,

the salesperson failed to explain the meanings of 'plus GST', or

'unconditional'. The offer was accepted by the client, and the customers will

now have to pay $112,500 more than they had expected to pay

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