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When responding to an emotional outburst, which approach is characterized by dealing with the situation or person? O Avoidance O Smoothing over O Confrontation O

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When responding to an emotional outburst, which approach is characterized by dealing with the situation or person? O Avoidance O Smoothing over O Confrontation O Collaboration Confirm When dealing with an emotional outburst, what would be the recommended next step after you have allowed the other person to speak? Listen with empathy and reflect O Discuss possible next steps o Ask for specific examples. O Suggest solutions Confirm

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