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When seeking to minimize the costs of quality, it is best to find and fix the quality problem _ _ _ _ _ _ .
When seeking to minimize the costs of quality, it is best to find and fix the quality problem
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immediately after we complete the last operation.
regardless of when you fix the problem, costs are about the same.
during the design phase.
just before we begin the first production operation.
just before shipping our product to the customer.
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