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When United Airlines CEO Scott Kirby travels, he makes a point of talking to flight attendants and other passengers to gain continuous insights into running
When United Airlines CEO Scott Kirby travels, he makes a point of talking to flight attendants and other passengers to gain continuous insights into running the business more effectively. What is this an example of
a Management by wandering around
b The grapevine
c Noise
d Vertical communication
e A communication network
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