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When valued employees are given token rewards, they begin to reconsider the commitment of the organization in response to the amount of work they provided

"When valued employees are given token rewards, they begin to reconsider the commitment of the organization in response to the amount of work they provided for the rewards. If a perceived inequity exists, employees may feel resentment and take out their feelings on future customers by decreasing their levels of service." explain how this relates to conflict among team members at workplace

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